Domain strategy

This section applies to accounts having custom domain names.

There are two approaches to handling the domain during the transition: keeping your current domain or changing to a new one. VaultMe for Admins supports both scenarios.

Domains have to be managed through your domain service provider. VaultMe for Admins will not transfer the domain or domain settings.

Keep the domain

If you choose to keep your existing domain, depending on your service provider, you may be able to create a temporary secondary domain in your destination and use it as destination for the migration.

After you've migrated the user data, you need to unlink your domain from the source account, verify its ownership in the desination account, and replace the temporary domain with the primary one.

VaultMe for Admins does not provide support for domain management. If you need help transferring the domain, consider reaching out to your service provider's support team.

After you've migrated user data and replaced the secondary domain with the primary one, you need to update the MX records in your domain registrar so that the email flows through the new accounts.

Change the domain

If you’re rebranding or consolidating, you can migrate users from user@old-domain.com to user@new-domain.com. VaultMe for Admins supports mapping from one address to another.

If you choose to change the domain, you can purchase it through your preferred provider. The domain must be purchased before you set up a migration.