Migration setup prerequisites

A VaultMe for Admins migration will require:

1. Active and fully licensed source accounts.

• Only online accounts (i.e., accounts accessible in the cloud) can participate in a migration.
• Accounts must not be suspended or deactivated. If accounts are archived (inactive), they must be assigned licenses and passwords before the migration.
• Alternate accounts (email aliases) cannot be used as source accounts. If an account has an alias, the primary email address of that account must be connected to VaultMe for Admins.

A Google Group cannot be used as a source because it cannot be assigned a password. Google Groups will not be migrated.

For more information about assigning licenses, see Assign, remove, and reassign licenses.

2. Active and fully licensed destination accounts.

• Only online accounts (i.e., accounts accessible in the cloud) can participate in a migration.
• All user accounts must be created and configured at least at the basic level before the migration. This includes domain ownership verification, configuring email authentication settings (DKIM and DMARC) and SPF records, and assigning sufficient storage. VaultMe for Admins does not create users, modify accounts' settings, or transfer domains.
• Accounts must not be suspended or deactivated. If accounts are inactive, they must be assigned licenses and passwords before the migration.
• Alternate accounts (email aliases) cannot be used as destination accounts. Content should be migrated to the corresponding primary account, and an alias should be recreated after the migration.
• OneDrive must be licensed and activated for all users requiring file migrations. To activate OneDrive, you or your users must sign in to their OneDrive accounts at least once.

For more information on setting up Microsoft 365 accounts, refer to Set up Microsoft 365 for business.

For instructions on creating users and assigning licenses, refer to Add users and assign licenses in Microsoft 365.

3. Fully enabled services for user accounts in the destination.

All services involved in the migration, such as Outlook or OneDrive, must be enabled by an administrator for the migration to work.

For more information about configuring Microsoft 365 accounts, see Configure Microsoft 365 Enterprise services and applications.

The MX records may still point to the source accounts, but the destination accounts must be fully set up for the migration.

4. Admin privileges if planning to use admin authorization. If admin access is unavailable, admins can use users' credentials or send sign-in links to users.

If users have MFA enabled, it should be disabled before the migration, or users must be available to assist with the sign-in process.